Moments Away – Terms and Conditions

1. The promoter

This competition (the “Competition”) is run by Away Resorts Limited of The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, England, HP2 7TG (the “Promoter”, “Away Resorts”, “we”, “us” or “our”).

2. Competition period

The Competition opens at 00:01 on 6 July 2026 and closes at 23:59 on 31 August 2026. Entries received after the closing time will not be accepted.

3. Eligibility

The Competition is open to UK residents aged 18 years or over only, excluding employees of the Promoter, their immediate families, and anyone else professionally connected with the Prize Draw.

You must have stayed at an Away Resorts holiday park. Your photo or video may be taken from any past or present Away Resorts stay.

Entry is open to residents of the United Kingdom only.

4. How to enter

• Upload a photo and/or video from your Away Resorts holiday via the Competition landing page.
• Provide your contact details and tell us which park you stayed at.
• You may, if you wish, nominate an Away Resorts “Holiday Hero” – a team member who helped make your stay special. Please note that we cannot promise any nominated team member will be featured publicly.
• One entry per person.
• Entry is free. You do not need to make a purchase to enter, beyond the qualifying stay set out in clause 3. Any costs you incur in entering (for example, internet or data charges) are your own.

5. The Prize

One winner will be selected each week for the duration of the Competition.

Each weekly Prize is £300 towards the cost of an Away Resorts holiday (the “Prize”).

The Prize may be redeemed against the cost of accommodation only. It may not be applied against travel, food and drink, activities, or any other extras, and any unused balance has no cash value. The Prize is issued as a voucher that expires six months after the closing date of the Competition, and must be redeemed before then.

The Prize is issued as a voucher and is non-transferable. There is no cash alternative, and the Prize cannot be exchanged, in whole or in part, for cash.

Any stay booked using the Prize is subject to our Terms and Conditions of Booking, our Park Rules, and any other terms and conditions that apply at the time of booking and stay.

Hot tubs are subject to availability and are excluded at Piperdam, Kenwick, Woodland Lakes and Boston West.

6. Your content and how we use it

This clause sets out the rights you give us when you submit content. Please read it carefully, as these rights are permanent and cannot be withdrawn.

You confirm that you created the content you submit, that you own it, and that you are entitled to grant us the rights set out below.

You confirm that everyone who appears in your content has agreed to it being submitted to and used by Away Resorts for marketing, and that, where anyone featured is under 18, you are their parent or guardian or have the permission of their parent or guardian.

Your content may reveal more sensitive information about a person, for example their health or disability, racial or ethnic origin, religion or beliefs. Where it does, you confirm that anyone featured has specifically agreed to that information being included and used by Away Resorts for marketing. If you do not have that agreement, please do not submit the content.

You grant Away Resorts an irrevocable, perpetual, worldwide, royalty-free licence to use, reproduce, edit, adapt, publish and display your content, in all media now known or later developed, across all of our marketing channels, including (without limitation) our website, social media, email, digital and print advertising, and PR. We are not obliged to pay you for this use, and we are not obliged to use your content at all.

Where your content is posted on third-party platforms (for example, social media), those platforms’ own terms will also apply to it.

You waive your moral rights in the content, so that we may edit and adapt it and use it without crediting you.

We will credit you by tagging you on the winning post on Instagram and inviting you to be added as a collaborator on that post. We are not obliged to credit you on any other channel.

You agree to indemnify Away Resorts against any claims, losses or costs we incur as a result of your content breaching these terms, including any claim that your content infringes a third party’s rights.

Please note: the use of your image, and the images of others featured in your content, also engages data protection law. Your rights in relation to that personal data, including how to raise any objection, are explained in our Privacy Policy (see clause 11).

7. Content standards

You must not submit anything that is offensive, defamatory, unlawful, discriminatory, or that infringes anyone else’s rights.

You must not submit content featuring people who have not agreed to appear.

We may remove, reject or disqualify any entry that we consider unsuitable, at our discretion and without notice.

8. Choosing and notifying winners

Winners will be selected on merit by a judging panel drawn from the Away Resorts marketing team, based on how well the entry captures a memorable Away Resorts holiday moment, including its originality, creativity and overall quality.

We will contact each winner within 7 days of their win using the contact details provided.

Before paying any Prize, we may ask a winner to confirm their eligibility and that they hold the rights they have warranted. If we cannot reasonably verify this, or if a winner does not respond within 7 days of the Prize being offered, we may select an alternative winner.

We may publish the first name and park of each weekly winner in the winning post.

The judging panel’s decision is final, and we will not enter into correspondence about it.

For details of the weekly winners, you can write to us at competitions@awayresorts.co.uk within six weeks after the Competition closes.

9. When a Prize may be withheld or withdrawn

We want every winner to enjoy their Prize. However, acting reasonably, we may decline to award a Prize, disqualify an entry, or reclaim Prize already provided, where any of the following applies:

• the entrant does not meet the eligibility requirements in clause 3;
• the content does not meet, or the entrant has breached, the confirmations and content standards in clauses 6 and 7 (for example, the entrant does not in fact own the content, or a person featured had not agreed to appear);
• the entry involves fraud, dishonesty, manipulation of the entry or judging process, or the use of multiple or automated entries;
• we are unable to contact the winner, or to verify their eligibility or that they hold the rights they have confirmed, within the time set out in clause 8; or
• the entrant otherwise breaches these terms in a way that is not trivial.

Where a Prize is withheld or withdrawn, we may select an alternative winner. Where a Prize has already been provided, we may cancel any unredeemed voucher and require the return of the Prize or its value.

10. Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law.

Subject to the above, we are not responsible for entries that are lost, delayed, damaged or cannot be submitted due to technical or other issues outside our reasonable control.

Subject to the above, we will not be liable for any indirect or consequential loss arising out of or in connection with the Competition.

We may amend, suspend or cancel the Competition where circumstances outside our reasonable control make it necessary to do so.

11. Data protection

We collect your contact details and the park you stayed at in order to run the Competition and contact winners. Where you nominate a holiday hero, we will process that team member’s name internally. We handle your personal data in accordance with our Privacy Policy, which also explains your rights, including how to object to our use of your personal data.

12. General

These terms, and any dispute arising out of or in connection with them or the Competition, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

If any part of these terms is found to be invalid, the remaining provisions will continue to apply.

If we do not enforce any of these terms straight away, that does not mean we give up our right to do so later.

These terms set out the entire agreement between you and us in relation to the Competition. We may change them where reasonably necessary, and any changes will be posted on the Competition landing page.

No one other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

This Competition is in no way sponsored, endorsed, administered by, or associated with any social media platform on which it may be promoted (including Facebook, Instagram, TikTok or X). By entering, you release those platforms from any responsibility in connection with the Competition.